ENS offers pricing tiers to meet most business needs. Starting with basic monitoring and alerts, to professional managed services with inclusive remote support, to premium managed services with onsite support.
All of our plans can be modified to support a per device or per user pricing model.
PC Management |
Basic | Professional | Premium |
---|---|---|---|
24/7 Support | |||
Telephone Support (First hour free for each trouble ticket) 8 am–6 pm EST M–F | |||
Remote Control Support (First hour free for each trouble ticket) | |||
Microsoft Application Support | |||
After Hours Support (6 pm–8 am M-F, Sat/Sun) | |||
Smartphone Support | |||
Maintenance | |||
Asset Management | |||
Trouble Ticket Management | |||
License Management | |||
Automated PC Tuneups | |||
Spyware Removal | |||
Security | |||
Anti-Virus Software Management | |||
Software Patch Management | |||
Anti-Virus License |
We provide flexible managed IT infrastructure plans based on your requirements and budget. We’re able to fix most issues remotely so you can work without interruptions.
Server Management |
Basic | Professional | Premium |
---|---|---|---|
24/7 Support | |||
Telephone Support (First hour of each trouble ticket free) | |||
Remote Control Support (First hour of each trouble ticket free) | |||
Service Availability Monitoring | |||
Emergency After Hours Support (6 pm-8 am M-F, Sat/Sun) | |||
Unlimited On-Site Support | |||
Maintenance | |||
Whitelisted Patch Management | |||
Trouble Ticket Management | |||
License Management | |||
Event Log Monitoring | |||
Log File Maintenance | |||
Drive Space Monitoring | |||
Printer Setting Management | |||
Security | |||
User Account Administration | |||
Software Patch Management | |||
File Sharing Permission | |||
Security Administration | |||
Virus Definition & Prevention | |||
Applications | |||
Microsoft Exchange Maintenance & Administration | |||
Backup Monitoring and Administration | |||
Major Database / Critical Application |